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Contact Us

Arabella's customer service goal is simple: We are committed to excellent service, honesty and helpful information. 

Contact us at Our office hours are Monday - Friday 10am - 4pm Pacific Time. We will do our best to respond to your email within 24 business hours. Friday afternoon emails may not receive a response until the following Monday. Please email any questions that you may have about an item or our website.  We are unable to process customer orders by phone. All orders must be placed through our website checkout process.

Customer communications are conducted by our email:

Please note: We are unable to process urgent order requests or emails. Kindly read our orders shipping policy. 

Please feel free to drop us a line to share your thoughts on the site, all helpful comments are welcome.